NetSuite CRM+ software delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance, order management and marketing effectiveness capabilities as standard features.

NetSuite CRM+ is the only CRM solution that is completely integrated with the back office order management, fulfillment, and financials reducing manual entry and risk of error, and accelerating processes.

Key Benefits

• Drive sales, service, and marketing performance with real-time, role-based dashboards.
• Gain a true 360-degree view of all customer data and customer interactions.
• Improve sales performance with accurate sales forecasts, automated commission, and upsell management.
• Improve collaboration with your partners using joint lead and campaign management.
• Streamline order management processes with complete integration across sales and finance.
• Improve customer satisfaction with complete case management and customer history.
• Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness.
• Drive sales and service from anywhere with mobile access.